Contractor complaint with licensing board

[Kevin Pereira]

So had a contractor completely botch a tile job in a shower. Did not use any type of waterproofing,and the tile was so poorly applied that it is a complete demo/redo.

Communication was a big problem throughout the whole project. Ultimately this is my fault for not doing proper due diligence. I believed he had my best interest. I was wrong.

No permits taken. He said they were not needed. He is licensed/insured. Contract was signed, and he was paid in full.

He did some structural work as well. He ripped up flooring all the way to the joists, and sistered all compromised joists. Now now with the botch shower job I can only hope the other work he did is ok.

I want to file a complaint with the Massachusetts licensing Board. I want an investigation, and hopefully can get an arraignment with the court.

Has anyone had any experience with filing a complaint with a contractor?

Or should I just take this on the chin, and continue to press on??