Tax bill not paid by escrow

[Brie Schmidt]

Our taxes are all in escrow and here we have a tax bill due 3/1 and then again 8/1 - well our 8/1 tax bill has not been paid and I have been calling for months to try and get this resolved. Finally they issued a disbursement for the tax bill 3.5 months late - and "accidently" double paid. Now they are apparently issuing a request for a refund - what, if any, legal action can I take?