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Updated about 5 years ago on . Most recent reply
![Jason Malabute's profile image](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/528036/1724968487-avatar-jasonm132.jpg?twic=v1/output=image/crop=2631x2631@616x929/cover=128x128&v=2)
CROSS COUNTRY MORTGAGE
Has anyone refinanced using Cross Country Mortgage? What was your experience using them?
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![Chris Mason's profile image](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/376502/1621447632-avatar-chrism93.jpg?twic=v1/output=image/crop=1015x1015@0x19/cover=128x128&v=2)
It's another generic retail mortgage bank, they have local brick/mortar offices and a call center. Large enough that they will have good people and bad. If you got junk mail and called the 1-800 number, the talent in the mortgage industry generally isn't to be found at a 1-800 number.