Can anyone Help! I'm working with the equator (BOA)

[Jana B.]

Let me start out by saying that I got in 2009, while working with a negotiator there, He was very nice. But now they require that all files go there, Let me tell you it’s a pain working with this program. They send out task for you to do and when you submit it auto sends another. Now they are asking for all kinds of information like: Borrows’ name, address, phone, and ss #, MLS #, MLS listed amount, proof of funds, approval number, name of their bank and phone number these kinds of things.
I have most of these items but not the (proof of funds letter, approval number, name of their bank and phone number) or the end buyers yet I have a realtor that show the houses nearly everyday and a lot of people interested in them but no contract yet.
I’m wondering why do they need all of this right now? Are they trying to block investors from making money or what? Do anyone know how to get around this, because if these tasks are not done by their due date the files never go to a negotiator, my files are currently with generic negotiator.
By the way I heard that the short sale business will be changing on 04/01/10 does anyone know what these changes are?
Will we be able to still make money doing this business as an investor?