Dealing with VA foreclosure

[April Sago]

Hi all. Can anyone help me understand what I'm missing. I had an offer accepted by the VA for a SFH. I signed the accepted amount and was waiting to get my buyers contract with their signature. In the midst of waiting the listing agent said the VA is no longer accepting hard money for deals. Can someone/ anyone tell me if this is true? They seem to have dismissed my offer. And to put topping on the cake the listing agent is really not trying to hear our concerns or give explaination due to him thinking he knows me. I have never dealt with VA and this is just my second offer being accepted. I wanted to know if I have a claim for filing a complaint as this agent has said some rather rude, vulgar things to my agent because he is mistaking me for someone else.