Lender will not proof my buyer, their depositor?

[Stan Jackson]

I'm working with a buyer looking to purchase one or two commercial properties; specifically multi-tenant type buildings for medical businesses.

The buyer is interested in two particular buildings on MLS.

I've asked the listing agent for financials to get the ball rolling and eventhough she has twice communicated yes on sending the financials, the documents still have not arrived.

On the second listings, the listing agent asked for a capability letter since the purchase is going to be financed.

First question, how would you proceed if the financials aren't provided. I know not to rely too heavily on the information, even if it is certified etc. I'm tempted to advise my buyer to pass. What could be the problem?

Second question, while speaking with the commercial loan officer for the national lender(who is my buyers' lender), she said that this particular bank and most banks she knows do not provide proof of funds or viability letters for their clients when it comes to commercial property purchases. Have you heard of this before? Is this one of the differences between commercial and residential? Could it be because the actual commercial property carries a lot more weight that than the creditworthiness of
the buyer?

Thanks in advance!