When to switch to another agent?

[Patrick Ryan]

Hi everyone, first time real estate investor here in Western Mass. I have a question as to when to switch to a new real estate agent. I choose my current agent due to the fact that they have a large body of experience in multifamily investing but I'm starting to have doubts as to whether they are the right agent for me. I think that they have been pretty upfront and have given me fair advice on properties and competitive offer prices. Despite this there have been a few small incidents that have been very frustrating. There have been a few properties that I requested them to set up a showing for and they either forgot and did not set up a showing at all and I only found out the property went under contract after I checked the MLS myself. Secondly, there was a recent property that I was very interested in and asked her to set up a showing for me. They said she would look into it, scheduled a showing, but forgot to tell me the showing time and information and I subsequently missed out on putting an offer on the property. Am I being too harsh or should I rightly be upset about this and begin looking for another agent? If I do find another agent do I have to tell her? Are there any industry standards or best practices to follow when switching agents? Thanks for all the advice.

[Allen Lomax]

I agree with Chris.  Talk to your agent and let her know of your disappointment.  It Can't hurt and it very well may help the situation.

On the other hand, maybe she is trying to passively-aggressively fire you as a client.  You won't know until you talk.