Does Anyone Like Their Insurance?

[Luke Carl]

I recently moved states. My old provider (who was having trouble keeping up anyway) would no longer cover me because of the move. Seems ridiculous but ok. 

I've got properties in 3 states. 3 umbrellas. Several auto. 

The new company is taking forever to switch the homeowners over to them. To the point where I'm wondering if it will ever happen. Keep blaming it on communication with the banks. Is this normal? 

They also just quoted me on umbrellas. These umbrellas are with Progressive and VERY expensive. Why would I bother doing this? I could just go to progressive myself. 

I really just do not understand this whole process even after MONTHS of learning and shopping around, and I'm so sick of dealing with it. 

Am I doing something wrong or do they just always suck? Do I need to plan to get Homeowners/Auto/Umbrella through different companies?