what to approach/ do for fire damage property?

[Nguyen Quach]

Recently, there's property got fired partial of the house. I talk to the owner right away, Owner said he don't even know do he has the right to sell the house right now or not because he is dealing with homeowner insurance. 

Do any one have experience deal with fire damage property? who should i talk to ? do i have to wait for insurance compensation process done? And what else?

Thankyou@!!!!