Requesting property repair history

[Jason Alloway]

I'm interested in turnkey buy & hold investment SFHs in the Cleveland, Ohio market; and contacted a couple firms who interest me selling homes in that area and then managing them.  Some of the turnkey listings mention the home is already being managed by this same firm offering it for sale and that this property management arrangement can continue after I buy.  That is ideal for me.

Knowing the firm has been managing it, I have requested repair history two times from two different firms was given different reasons why the histories couldn't be shared. The homes I'm interested in are much older than the 1980s/1990s SFH constructions in warm weather climates I'm holding today, and I was hoping to see the repair history to get a comfort level with what I was getting into.

Is this an uncommon request, or not?  Should I move on if a firm declines to share that info, assuming the worst?

Thanks,

Jason