No customer support

[Chris Khan]

Got pro account from BP didn’t receive any service contact BP customer support no answer very disappointed I am so tied of it just want my money back.....I now thinking its another scam I will contact BBB!!!

[Mindy Jensen]

Hi @Chris Khan. Our support team is usually quite responsive - we typically have a sub-15 minute resolution timeframe with a 98%+ rating, so I'm deeply concerned when you say you did not hear back.

Please email me at [email protected] and we can chat privately about the email address you used so I can investigate this further. 

We take our customer service very seriously, and this type of no-response is unacceptable.