Paid Member BiggerPockets Support, Brandon and Joshua

[Chan K.]

Dear Brandon and Joshua,

Why BP does not have a support phone number or an official email address beside the "contact the administration" direct/embedded BP mail, in which is a black hole?

I woke up one day and my messaging system is banned. Since then, I have been trying to contact the "contact the administration" in the past few weeks, but I never got any response back from BP. Without the ability to message to other members, my network is pretty much dead. I could not read and send message back-forth to other members.

I suspect a few things here, either my messaging concern is being ignored or you don't have the infrastructure in place to sustain and handle the support system.

If it happens to me, then it must happen to other paid members in here. There is no easy way we can reach out to you guy. 

I would appreciate it if you can give me some justification of why my messaging system is being banned. I never performed any ads, abuse my messaging, ...... etc 

Regards,

-Chan-