What is your dream contractor like?

[Colton Cook]

So, to sum up a 5 year journey in a few sentences: My wife and I are putting the finishing touches on our design-build company, and are working on the systems used to manage investor projects. What I need: qualities, courtesies, gestures you appreciate in your dream contractor so I can include them in my SOP's (standard operating procedures) to be distributed to our employees.

Thanks!