Professionally reglazed bathtub 3 mo ago is already peeling

[Miho Y.]

Hello BP professionals,

I am self-managing this property and I must leave the country tomorrow for 3 weeks. This type of issue arises the day before my departure. 

I used this company called "Quality Refinishing" in Santa Ana, CA from Apartment Association directory. Quality Refinishing's phone number has been disconnected so I guess they went out of business? I Paid 325 with 6 year warranty in 4/21/2016. On 7/26/2016, the tenant is complaining that it is peeling and concerned of the safety. 

Is it not safe to use? I need to advise my tenants.

If so I don't know what to do. Your input/advice is highly appreciated.

Thank you.

[Miho Y.]

Thank you! I'm learning from people like you every day. 

@Nicole A. Whoa! Yes, that is their number that has been disconnected. Taking your advice, I just looked them up on the state website. It says "ACTIVE." I also emailed, but I am skeptical. Too bad I have less than 24 hours to do something about it.

@JD Martin I will tell my tenants that it is not dangerous and they must not eat the flakes ;D