Seek advise for a non-responsive seller agent

[Emily Allen]

Hi All! I'm looking for advise for dealing with a non-responsible listing agent. I'm an investor. I usually work with the listing agent. This property came on market yesterday. I called the agent and got the instruction from him to look at the property. He said he already had 3 offer on the table so I needed to submit an offer by today in order to be considered. I told him that I would wanted him to prepare the offer for me and he was OK.

So I submitted my offer last night around 10. And I called him first thing in the morning, wanted to make sure that he received my offer. However, he simply doesn't respond to any calls or emails... I tried to call his office but the secretary said I had to contacted him directly to write an offer, no other agents were available to help. Around noon I got a text message from him saying he'd call me later, but he never did.

This is a pretty good deal. In a market this hot, I'm guessing that the seller/listing agent is working with a buyer already. I'm not surprised that my offer is not the best one. But I really think this agent is not professional. He doesn't give any updates at all!

My question is, at this point, can I still ask another agent to represent me and submit an offer? I really like the property and would like to try very hard, in a reasonable way. I don't want to create any trouble -- it's a small word anyway and I may need to work with this agent in the future. But since he has never agreed to represent me, and we've never reached any agreement, and the property is shown as still available, can I ask another agent to present me? 

Any advice would be great! Thank you for reading.