Indianapolis teams with conflicts of interest?

Indianapolis teams with conflicts of interest?

Layton, UT · Member since 2019 · 85 posts · 49 votes
I'm new here on Bigger Pockets and to real estate investing. This question may just as well apply to any other hot market, but currently Indianapolis is the one I've been looking at.

I've been noticing that there are many seemingly great options for real estate agents, contractors, property managers, and lenders in the area. So many of them seem to have plenty of experience working with investors and not just retail buyers. Several even make things more streamlined by offering multiple services under the same company (e.g. some offer both rehab work and property management, some offer realtor/finding work and property management).

What concerns me is that it seems like pretty much all the good teams out there are also investors themselves. Moreover, I've noticed in the forums many people happy to share who their team is with others investing in the same area. Do these things not present conflicts of interest and undesired competition? I imagine if I had a real estate agent that also invested like I hope to, that person would save the best deals for themselves. Or, if I asked my property manager what he/she thought of a deal and they are also hunting for deals, they might want to snatch it up for themselves. And if I had a good team set up and someone else starts investing in the area, and I tell them who my team is, this new person now has a chance at hearing about deals from the same people.

So, my question is two-fold:
1. Is having a team that also invests a significant problem? If so, how do people mitigate or avoid it?
2. Why are investors in the forums eager to share with other investors in the same area who their team is?
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Josh C.Pro Member
Property Manager · Indianapolis, IN · Member since 2010 · 1k+ posts · 1k+ votes
7y

No one has that much money. We are Property managers and also investors. We bought 4 properties this year. Two from the MLS and two from a wholesaler. Last year we bought maybe 8. If your property manager had unlimited money he probably wouldn't be a property manager. There were a lot more than 4 deals in Indy last year. Plenty to go around. And my criteria is probably different than yours. We like big rehabs while most investors want smaller jobs so they can finance everything. We have only one time offered on a house a client later contacted us about. We told them we had an offer on it. They actually went in 5 grand higher than us, the little devils, but either one got the house. So I think it's really a non-issue.

Good luck!

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  • Rental Property Investor · Indianapolis, IN · Member since 2017 · 54 posts · 18 votes
    7y

    @David Ripplinger I don't think a decent property manager would steal the deal from you. Reputation is eeverything in this game. Plus that would mean you would not work with them when you do get a deal. But I do think you're right that an agent who's also looking for deals will just give you stuff that they passed on.

    Just don't depend too much on the MLS. I'm not saying deals are impossible to find on the MLS but most of the good deals are gone before they hit the MLS.

    I'm just a rookie in this game but that's my opinion

  • Josh C.Pro Member
    Property Manager · Indianapolis, IN · Member since 2010 · 1k+ posts · 1k+ votes
    7y

    No one has that much money. We are Property managers and also investors. We bought 4 properties this year. Two from the MLS and two from a wholesaler. Last year we bought maybe 8. If your property manager had unlimited money he probably wouldn't be a property manager. There were a lot more than 4 deals in Indy last year. Plenty to go around. And my criteria is probably different than yours. We like big rehabs while most investors want smaller jobs so they can finance everything. We have only one time offered on a house a client later contacted us about. We told them we had an offer on it. They actually went in 5 grand higher than us, the little devils, but either one got the house. So I think it's really a non-issue.

    Good luck!

  • Property Management · Indianapolis, IN · Member since 2015 · 111 posts · 94 votes
    7y

    @David Ripplinger What you are describing is certainly the temptation for a conflict of interest.  What you are describing are ethical actions and in Indiana, not only sales agents but property managers are licensed.  That fact will not protect you from unethical actions but one more step you should consider.  Look for agents who are members of the National Association of Realtors and PM's who are members of the National Association of Residential Property Mangers (NARPM).  Both organizations mandate their members complete ethics training specific to the Codes of each organization.  There are consumer protections that allow for complaints to be filed.  I have sat on those hearing boards to hear ethics complaints and being summoned to a hearing is not anywhere a legitimate professional with a real estate license wants to land.

    Like any industry, there will be bad actors.  They exist throughout the real estate food chain.  You will likely choose never to invest if you take each team member and just search the forums for how people were screwed.  I just want you to know that if you do look for professionals, on the sales and PM side, look for their membership in those organizations because at minimum they understand what an ethics violation is about. 

    BTW-there are some great reasons to work with sales agents and PM's in the same company.  We regularly have clients selling portfolios that we manage and are able to match them with buyers.  The really great part is the consistency for the tenants- no changes in management nor the uncertainty that brings.  

  • Wholesaler and Real Estate Broker · Indianapolis, IN · Member since 2009 · 438 posts · 293 votes
    7y

    I train new wholesalers and yes that ultimately creates competition. But those who want to give and help others will pay that price. I find there are more opportunities to help and cooperate with my competition than there are direct battles for business.

  • Property Manager · Shelbyville, IN · Member since 2014 · 303 posts · 161 votes
    7y

    @David Ripplinger I hear it both ways.

    1. "I will not work with a PM or Realtor that also actively invests" for every rai reason you stated.

    2. "I will only work with a PM or Realtor that actively invests in real estate" because you wouldnt work with a financial advisor that didn't actively invest in stocks or funds they were promoting.

    We do a ton outside of Indy. I was an investor, then a realtor (while still investing), then a managing broker (while still investing and realtor-ing), then PM (while still investing, realtoring, and managing a brokerage), then offering turn key (you get it).

    Like others have said, plenty of deals to go around and not everyone wants the same thing.

    Most of my experiences with clients have been positive BECAUSE I still invest.

  • Real Estate Agent · Indianapolis, IN · Member since 2019 · 72 posts · 16 votes
    7y

    I am happy to help, I am an investor and do full-service real estate too. No agent has that much capital backing them that they can buy up all the good deals. I honestly only take deals to my investors that I would personally buy myself. So when you deal with a good and honest investor agent you will get that type of treatment. I see deals ALL the time but don't have unlimited cash to buy them all. I'm with Hanza realty here in Indy and we have tons of resources to help investors be and stay profitable no matter what their goals are. 

  • Peter StewartBusiness Member
    Real Estate Broker · Indianapolis, IN · Member since 2018 · 160 posts · 168 votes
    7y

    Let's be real here, there's no doubt that investor/agents or teams that work like you describe take the best deals for themselves. Same with the wholesalers in town - of course they cherry pick the best deals to keep. But what they may consider the "best" deals may not be the best for you - everyones criteria is different (areas, property type, budget, goals, etc). 

    Now, a few good points got brought up:

    • Not everyone has unlimited money, so it's not like *all* the best deals get snatched up prior to being presented to their clients. 
    • -What you're looking for may not be what the agent/team you're working with is looking for. Using myself as an example, I only buy in A/B areas, and I only do flips for SFR's and I buy and hold multi units. Many of my investor clients like to buy in C/B- areas, and they buy SFR's to rent. So, we are not competing at all. Now, the challenge is when I have multiple clients looking for the same thing - that is a more likely scenario to happen, and this is where you can run into an ethical dilemma (depending on how you handle it).
    • Come from an abundance mindset, not one of scarcity - there are plenty of deals to go around. 

    To answer your two questions:

    • #1. It's not necessarily a problem. In fact I would suggest working only with an agent/team who invests. I would not take investment advice from an agent who did not invest themselves. They won't know what they're talking about and they won't know how to properly analyze a deal. You'll get the most accurate advice and guidance from someone who walks the walk, not just talks the talk. Now, with that said, I personally would avoid the "all in one" teams because I do see potential conflicts of interest there - especially when it comes to the contractors. 
    • #2. Going back to the abundance mindset, I can see why people may not hesitate to share. In a community like BP when you share, collaborate, and help others, karma has a way of paying it back to you. 
  • Rental Property Investor · Indianapolis, IN · Member since 2017 · 96 posts · 140 votes
    7y

    I hear investors pose this question often, but I can only speak from experience. In the past, I have noticed most agents will not pull the trigger on good opportunities. However, I cannot say the same for property management companies. @Jason Tressler touches on a solid point that unless you are a REIT, hedge fund, or syndicator most times we all face the same problem... we run out of capital.

    That said, to address your first question I do not necessarily believe having a team that also invests is a major problem. Each party will have varying investing criteria. 

    Secondly, I have noticed investors wiling to share contacts with others who are interested in the same area or utilizing the same team for a number of reasons:

    1.) At one point or another that person who is sharing was "new" to the game and is willing to pay it forward to the next person. Believe it or not, I have seen this happen many times before and continue to see it today. 

    2.) Investors who have had a bad experience with vendor(s) like to share with friends, family, or fellow investors so that they do not run into the same troubles. The same can be said about having a good experience. Again, speaking from experience, but usually when investors refer others to a particular vendor they do like... it further develops the relationship with that vendor. 

    Keep in mind that at the end of the day real estate is competitive, but there are more than enough deals to go around. Good luck! 

    Cheers,

    Zach 

  • Rental Property Investor · Durham, NC · Member since 2016 · 7k+ posts · 7k+ votes
    7y

    @David Ripplinger I don’t think it’s a big issue. Like others have said plenty to go around.

    I’ve noticed lots of people are okay sharing realtors and PM contact info. Where it gets tricky is good (reasonably priced) contractors. Those people are a lot harder to get a referral for in my experience.

    I will almost always give a referral if someone asks me for a realtor or PM. Only in some cases I pause because I want to make sure the person I’m referring to them is not going to waste their time

  • Andrew HoganPro Member
    Rental Property Investor · Indianapolis, IN · Member since 2016 · 560 posts · 463 votes
    7y

    @David Ripplinger Question: what sort of investments are you looking for? Single Family? 2-4 units? More? Do you want to be 100% hands-off?

    I've noticed that business strategies change for different areas of focus.

  • Rental Property Investor · Indianapolis, IN · Member since 2017 · 54 posts · 18 votes
    7y
    Originally posted by @David Ripplinger:
    I'm new here on Bigger Pockets and to real estate investing. This question may just as well apply to any other hot market, but currently Indianapolis is the one I've been looking at.

    I've been noticing that there are many seemingly great options for real estate agents, contractors, property managers, and lenders in the area. So many of them seem to have plenty of experience working with investors and not just retail buyers. Several even make things more streamlined by offering multiple services under the same company (e.g. some offer both rehab work and property management, some offer realtor/finding work and property management).

    What concerns me is that it seems like pretty much all the good teams out there are also investors themselves. Moreover, I've noticed in the forums many people happy to share who their team is with others investing in the same area. Do these things not present conflicts of interest and undesired competition? I imagine if I had a real estate agent that also invested like I hope to, that person would save the best deals for themselves. Or, if I asked my property manager what he/she thought of a deal and they are also hunting for deals, they might want to snatch it up for themselves. And if I had a good team set up and someone else starts investing in the area, and I tell them who my team is, this new person now has a chance at hearing about deals from the same people.

    So, my question is two-fold:
    1. Is having a team that also invests a significant problem? If so, how do people mitigate or avoid it?
    2. Why are investors in the forums eager to share with other investors in the same area who their team is?

     David,

    Regarding real estate agents - Just do all the proper screening. Check out
    https://www.biggerpockets.com/blog/2016-02-04-investors-guide-hiring-real-estate-agent


    Amil

  • Mike D'ArrigoPro Member
    Turn key provider · San Jose, CA · Member since 2010 · 4k+ posts · 3k+ votes
    7y

    @David Ripplinger personally, I would work with an agent that also didn't invest themselves. If all they've done is sell Ken and Barbie dream houses to retail buyers, they probably don't know how to evaluate a good investment opportunity. Keep in mind that just because they are investors doesn't mean they are actively expanding their portfolio's. They can't buy every deal that comes a long.

  • Layton, UT · Member since 2019 · 85 posts · 49 votes
    7y

    @Andrew Hogan I'll send you a private message.

  • Developer · Nashville, TN · Member since 2016 · 484 posts · 406 votes
    7y

    We run a very successful TK company here in Indianapolis, and often get this question.  Ironically, the opposite is true.  Although we usually sell everything we put in front of our investors, every once in a while something just doesn't sell.  At that point, we usually just keep the "leftovers" for our own portfolios.  They were prepared in the same way, and perform nicely, so it works out well for us.  What this reveals, is that even with the SAME criteria, there are deals/properties that will appeal to some investors and not others. 

  • Joe SplitrockPro Member
    Moderator
    Rental Property Investor · Sioux Falls, SD · Member since 2015 · 9k+ posts · 18k+ votes
    7y

    It is ironic that your post just attracted all the Indianapolis wholesalers, real estate agents and turn key providers offering to help. Does the fact that they stand to profit from your business have any connection to them responding? Of course, 100% the only reason they are responding.

    Just a reminder to everyone responding that self promotion is not allowed in the general forums. For example, self promotion would be a realtor in Indy telling an investor, I can help you invest. Or a realtor saying private message me. The general forums are a place for advice, not selling your services. The marketplace is where you sell goods or services.

  • Investor · Somerville, MA · Member since 2017 · 191 posts · 204 votes
    7y

    I get that it might seem sketchy too that someone who also invests is selling you not as great deals. To everyone else's point not everyone has the capital to buy everything.  If you have an agent or PM that you start working with it benefits them to have you be successful because you are where their capital to buy more deals is coming from!!! If they sell you bummer deals then you will quickly find someone else!  I know that a lot of PM's who have good contractors and handy men want to keep them busy during down time too so that they don't find another PM to work for... so if they can supply a great contractor with great investor projects, whether its theirs or their investor clients, they are making money either way and keeping a good contractor happy. 

    I wondered at first why people were so willing to help me too. I got advice from others at first that really positively impacted my Indy investing. One investor basically handed me my entire team that I use from agent to PM to even the insurance company and they are all amazing... First off, REI is a team sport and after you do it a bit you realize there are always good deals somewhere and its good to help others. As soon as you have some success its fun to share and help! There is probably only a 5% chance the person will really pull the trigger anyways ha... and also REI is tough and we have to help each other out and stick together.

    There are a few people that I gave a lot of advice to, after getting it myself at first, and I have always gained WAY more than I have given.  One investor PM'd me after a post of mine and we talked for a while and I shared all of my experience with him.  We stayed in touch and he's since bought way more properties than me and the other day was like "hey here's a list of all of the lenders I've contacted recently and what their cash out refi options are".  Dude saved me a TON of time and its all because I shared info with him when he was just starting.  Now he's killing it and paying the initial info I gave him back to me with interest :)  

    There is always sketchiness with anything related to money but overall I've found that only good comes from sharing REI info with others. I've never had a deal "stolen" from me or anything like that. Maybe if I was a wholesaler but when you're trying to just get a few good deals a year there is more than enough in Indy to go around. Plus your good deal might be a tenant base that another investor won't touch...

  • Rental Property Investor · Long Beach, CA · Member since 2015 · 623 posts · 155 votes
    7y

    @David Ripplinger 

    So, my question is two-fold:
    1. Is having a team that also invests a significant problem? If so, how do people mitigate or avoid it?
    2. Why are investors in the forums eager to share with other investors in the same area who their team is?

    1. NO, I want my PM, GC and everybody else to be investors. They understand better then someone who doesn't. There re enough deals to go around. 

    2. People want to help each other. I've only gotten as far as I am because people helped me and continue to help. I run meetups to try and pay it forward. Also the more business I give a GC, PM or wholesaler the more likely they are to take care of me. 

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