What to say to a distressed property lead

[Daniel Claroni]

My fiancee and I have been "driving for dollars" and have been sending out mailers to properties that look neglected and/or just kind of look like crap compared to the neighborhoods they are in.

We just started this, but I am curious what is the best thing to say if I do get a call back from some of these people? Do I let it go to voicemail so I can get more details, or will that basically give up the lead? I work full time so I might not be able to answer during the work day anyways.

Some of the owners are out of state, but there are others that live in the property. Either way, I don't want to offend anyone by indicating their property looked crappy lol.