KC Property Managers

[Kevin Engler]

Hello BP- Making some progress towards landing my first deal in KC! Curious to learn of any reputable PMs in the area. Looking through old threads and haven’t found any names that investors have really been pleased with. Through a google search I found Midwest Properrty Resources to have a solid track record. Hoping someone can validate the google reviews or perhaps offer another name that has performed well for them. Thanks!! Kevin E.

[William Robison]

Good KC property management is more than a google review.  KC is a large market area with lots of PM firms to choose from.  First suggestion is to find a PM firm that specializes in the area which your property is located.  Our firm only accepts 25-30% of the KC market area.  It's the area that we know and understand.  Next, Google is a great resource, as I use it every day.  It also is typically a compilation of those that are frustrated with their service, more so than those that are thrilled.  You go to a great restaurant and have a good dinner, you might post it on Yelp.  The same isnt always true for a service that is like an attorney.  The attorney may get your job done, but rarely are you perfectly happy with the results.  PM companies mediate everyday between owners that want to increase revenue and minimize costs versus tenants that want a well maintained home without cost pressure.  Last item to consider on reviews, some businesses will review themselves with glowing reviews to boost their ratings.  We do not.  We have below average ratings because we have mediated for the benefit of our client and the tenants weren't thrilled with the results.  

My suggestion is to interview PM firms in the market area of your property.   Don't just ask if they are in the area, as too many will take all listings to increase revenue.  Look at their online listings to validate.  If they cover the entire city (larger than 9 times SFO), are they doing a good job?  Next, There is a great questionnaire floating on BP that is a valuable resource.  I  keep one answered to share.  Ask questions far beyond what the management fee is.  Add-on costs for maintenance, as an example, is what drives many PM company profit lines.  The PM business is an ancillary business line that we offer our clients, not the main focus of our company, which is the development of investment properties.  

Best wishes on your investment property.