To use a software or handle it myself (first rental)

[Tommy Barrow]

We are currently in the process of listing and screening tenants for our first rental property! We are worried that using a software to screen, collect payments, and submit requests, may just be more of a hassle than helpful. So far we have been underwhelmed with the service and are contemplating taking our loss and handling it all ourselves.

What is your advice on simply handling these things "in-house" or "manually" instead of subscribing to a software? 

Thank you all for your help!