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Updated over 2 years ago on . Most recent reply

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Garrett Bradshaw
4
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11
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template for letter to tenants after closing.

Garrett Bradshaw
Posted

we are closing on a property very soon, and are going to put a letter to our tenants explaining a few things. would love to get yalls thoughts. it is a duplex that has both units rented out. 

"Hello tenant, We are excited to introduce ourselves. We are XXX properties, and we have purchased your residence from your previous landlord. We are looking forward to building relationships with you, improve upon the property, and serve you in the best ways that we can.

It is Friday,  month year, and I'm sure you have many questions. Where do I pay rent? How do I make maintenance requests? How do I report emergencies? Who are these people that are my new landlords?

Well to answer some of the questions you have, we will be using "service" to receive payments, and make requests. After the documents have been verified we will be adding you to the online profile. As far as emergencies are concerned, we will be providing contact information for owner, and owner, at the bottom of this letter.

Well your new landlords are the owner, and the owner. We are East Texas Natives, born and raised. Both of our families have been part of our respective communities for generations. Our goals for this property is to provide great service to you, through great landlord/tenant communication, preventive maintenance, and property improvement. We strive to be hard working, honest, and trustworthy in every one of our endeavors. If you have any more questions feel free to email us at email.

To give you an update on some of the things we have planned for the property coming up. In the coming weeks we will be coming by to do maintenance on the yard, and surrounding trees. We will also be having some of the surrounding trees trimmed back. We will be getting bids for some general outside repairs.

We look forward to continuing on this journey that is life with you. Thank you for your time."

  • Garrett Bradshaw
  • Most Popular Reply

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    James Hamling
    #3 All Forums Contributor
    • Real Estate Broker
    • Minneapolis, MN
    5,521
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    James Hamling
    #3 All Forums Contributor
    • Real Estate Broker
    • Minneapolis, MN
    Replied

    @Garrett Bradshaw I find that less is more. 

    There seems to be a lot of "selling" kind of wording in your example and there already tenants, you don't need to sell anything and it conveys weakness. 

    I find it best to use a format like: 

    Hi _(tenants first names)_, 

    As I am sure you may have heard/ known/ assumed, this property _(address)_ was presented for sale and we completed the purchase on _(date)_ and are happy to present ourselves as your new landlords. 

    I'd like to assure we are Landlords and your existing lease is and will be honored in it's entirety. 

    As there has been this change of ownership, there will be some adjustments in how some things operate, such as rent payments, service requests _(any changes)_ . You will soon be receiving an e-mail with directions and links for the new process's in place to facilitate all of these actions from _(e-mail sender address)_ so please watch for that important information. 

    If you have any immediate concerns please reach out to _(contact)_ and include your best contact # and time to best be reached to discuss these pressing items. 

    • James Hamling
    business profile image
    The REI REALTOR®
    5.0 stars
    7 Reviews

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