Problems / Wishlists when working with QIs in 1031 exchanges

[Henri Chow]

Hi all,

My partner and I are interested in making certain types of 1031 exchanges easier and cheaper for investors by fully automating the role of qualified intermediaries (QIs) online. We want to make our product as helpful as possible and would love your input. 

For investors who have done/tried to do simple 1031 exchanges, what steps in the process of working with QIs did you find frustrating? Was there a service that you wanted your QI to offer that they didn't?

For QIs, is there a step in the services that you provide to your clients that you find frustrating (i.e. communicating with third parties, establishing escrow accounts, etc)?

Any and all feedback is welcome!