Matt Ransom
Money Order Drama- Need Help.
Here is how everything went down.1) Money Order lost by USPS (tenant produced a receipt and I called to verify it was legit)2) Tenant calls about re-issue but MoneyGram requires 30 days before a re-issue(??)3) Contact...
Paul J.
Chase bank discontines the deposit-only ATM card system
Apparently, if you already have the cards they will still work, but you can't order any new ones. Just venting here because I built a plan for my new out-of-state property around this system and now I have to scram...
Naoko Potts
Tenant who does not have a bank account
My tenant just informed me that his bank account was hacked and he had to shut it down. He has been paying his rent through apartments.com but since they charge high fee for the credit card transaction, he is asking m...
NA Smith
Mail options after tenant leaves
Is there anyway to stop the ongoing fed ex deliveries from a renter who has not lived there since early Nov?They gave a change of adress for main usps mail then but the fed ex an delivery drivers are still coming with...
Kaybreh Mathis
Accepting Money Orders
Hello! We are new owners of a 10 unit building. The tenants are all inherited. We currently offer two options for paying rent-depositing directly into our account at the bank and paying online via apartments.com. Howe...
Account Closed
Mailers Quantity vs. Quality
Is it better to mail out more cheap material, or to spend a little more and present a better mailer?Good afternoon everyone. I just completed my second order or mailers and was wondering what works and what doesn't. I...
Maria M.
Inherited tenant wants to pay cash
Hello everyone,
I have two inherited tenants who want to pay cash. They could do so without problems in the past, because the previous owner employed a property manager. The rent is over $1000, so I think mailing a m...
Account Closed
Direct Mail Campaign; almost ready to launch!
Hello everyone. I recently asked for some feedback on how to begin our direct mail campaign. Now with much more knowledge, we only need a little clean up before our launch. Anyone have some good key phrases for yellow...
Taylor Comer
Rent Payment Options
Hello again!As a new landlord, I am trying to figure out the "best" option for my tenants to pay rent each month. I have looked around BP and read some articles and have a few ideas for a system I would actually use.....
Samuel H.
Security Deposit Refund Method - Money Order or Bank Check?
Hello BP! I'm a new landlord here, and I just had my first tenant move out (it was a VERY short lease). I've gone through all of the steps for moving out, and now I only have to return the security deposit. What me...