Michael Pulka
VRBO - added "fee's" hurting my rental driving business away
I'm using VRBO (for my vacation rental) but have had a bunch of potential renters turn away as a result of all the added fee's that VRBO attaches to the quote. In some cases these additional fee's can be almost doubl...
Gary Langlais
Noise Monitoring Devices
Need one for outdoors. Not worried about any of the other features. Looking at Minut and NoiseAware.
Has anyone used either? What have your experiences been?
thanks!!
Steve Neill
Help with guest issue
Our first nightmare guest. Airbnb Guest privately emailed my wife after she thanked them for staying with us, we learned a new cleaning employee apparently did not do a good job upon their checkin.My wife replied and...
Ashley Wolfe
Follow up message asking for review after a stay
Well, we did it! We had our first guests come and go in our little cabin on the lake! I worked my fingers to the bone getting it ready for them, restrained myself and only checked in with them once during their stay...
Martin Guerrero
First Time on Airbnb any recommendations for first time guest
I am setting up our airbnb listing, and got to the page where we select an experienced guest or any guest. Any advice on which is preferable or if there is a difference? Also any lessons learned or things you would ...
Theresa Ross
property management question
I have an applicant that submitted and have run the credit, criminal and rental history. Have sent her a form to sign for her employer verification. In the process I have asked if she will be the only occupant as sh...
Christopher Oliva
Security cameras on a STR
I'm putting the finishing touches on my first STR and wondering if anyone has suggestions on security cameras and where to place them? I won't be putting any on the interior for obvious reasons, but on the exterior I'...
April Birdsong
Replace new carpet in Bedrooms for hardwood?
I will be closing on my 1st STR/MTR this month. I am sooooo excited but also nervous. It is a 1940s 2 bed/1bath that has been renovated by seller. They put new hardwoods throughout the house except in the 2 bedroo...
Alison Pidgeon
What size beds in an STR?
I am new to the STR game and have purchased my first 2 BR condo. The bedrooms would both fit a king size bed. Do you think this is the best option? Or should I have 2 full or twin beds in the one bedroom? The property...
Ryan Richmond
Refund request 2 weeks after stay
My wife and I had a new complaint.. 2 weeks after a guest checked out (actually 15 days 😊 so the review period expired) we suddenly got about 10 messages from a previous guest that all read “image sent”. I’m at lunch...