I've been doing direct mail marketing, using a 800 number that gets transferred to my cell phone. I currently work full time, so it is difficult to answer calls live. I do have caller ID so I get these peoples phone ...

Hey everyone!
I'm hoping to tap into the wisdom of fellow STR Management operators here. My company currently manages 15 properties, with 20+ leads in the pipeline, and we’re expecting to double our portfolio this ye...

Guest experience is one of my favorite STR topics! I co-managed guest experience and feedback at a large fund a learned a lot directly from guests. Before I left, we had an average rating of 4.93 across many markets a...

We recently had a guest from New Jersey who arrived on July 23rd and was booked until August 6th.  He was a difficult guest from the start and very needy!  After they were there for 12 days and also tried to have addi...

I have one property in my SD Roth IRA that I will be paying off the current Non-Recourse loan at the end of this year. I am looking to leverage this paid off property with another Non-Recourse Loan, so I can use the ...

Many agents give thank you gifts to their buyers or sellers, once the property has sold. What is the best 'Thank You' gift you have ever gotten?

In my rentals I frame a generic welcome letter and place it somewhere visible for the guest when they enter my house. This "system" needs an overhaul as it's a little bit of a pain and sometimes due to cancellations ...

Hello everyone, I am looking for advice on how some of you have addressed problems of drug dealing in your apartment. I am a property manager in MA and we brought on a client that adopted tenants that he wanted to kee...

Received a flyer from Dwell Financing.
Has anyone ever done a deal with them before? My local commercial lender isn't treating me as well as I would like. I'm not necessarily leaving them but would like to find a ...

Seeing as SimpliSafe is a sponsor, are there any escalation paths to getting some help?  I have tried on multiple days over the past week to contact their customer service.  The hold times are in excess of 20-30 minut...