Gerardo Escutia
Tenant asking for "New HVAC system"
I have a tenant who just moved in about 2 months to newly remodeled rental (everything is new) that purchased this year. I had the AC system checked by HVAC company and everything works fine according to the company. ...
Dan Crenshaw
Negligence causes pipes to freeze. Who is at fault?
Every time my tenant would leave, they would turn their heat off (hwbb) to save money. I told them not to do that because you’re not really saving that much AND the cost of a frozen or ruptured pipe is WAY more that w...
Caleb Smith
Insulation Question for Rental
I currently have a tenant that has reached out about the temperature in the home being too cold.When I called a company to check the furnace, they did a quick cleaning and said everything was working fine.The second t...
Matt T.
Old-style valves in bathroom. How to keep children from burn hazard.
I've got a young couple living in a SFH built in the 1940s. Many of the walls in the house are masonry, so replacing plumbing is prohibitive. The bathtub has the old style valves—one for hot and one for cold, and t...
Bob Billingtonz
Tenants having issue with ac/heat in side by side duplex
Hello BP community - we are new landlords and we are having some issues with our side-by-side duplex. We have installed a mini split in their unit which is located upstairs. The downstairs receives some heat/AC from t...
Victoria Davies
Hot Water not to Code in Rental
My husband and I moved into a place mid September & the hot water has been an issue since day one. PM said to boil hot water and throw it in the tub — which I found unacceptable as the water is ~20 degrees less th...
Lynette Guy
Nest Thermostat Short Term Rental
I have a Nest thermostat in my short term rental cabin in North Georgia. I have not put any restrictions on it right now but in my house manual, I ask that the guest turn it to the AWAY setting when they leave and als...
Jessica Ronsen
Landlord requiring space heater - nothing in lease agreement
We are having sub zero windchills and have been opening our cabinets and washing machine and keeping our heat above average (70°ish vs. our normal 60°) to help the pipes from freezing. Unfortunately, this isn’t workin...
Sarah Byun
RE: Tenant complains about not getting enought heat.
We purchased a 3 unit investment property less than a year ago.We are now running into some hurdles.Heater was not working beginning of spring so we decided to change to gas heating from oil heating. (It costed us $6k...
Tina Lee
Tenant is keep complaining is too cold on a fully working heater
Good evening everyone, I have this tenant who pay electric herself and our heating system uses electricity. So she is paying for her heat.She complaints to me entire winter the room is too cold and we have send super ...