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Results (6153)
Powers Miller Vrbo conflict resolution
2 March 2017 | 3 replies

Does VRBO have a resolution center similar to airbnb? I had a guest check in yesterday who had to leave the place he booked through vrbo and he is asking me for advice on how to get his money back. It was his first st...

Jane H. Why would a PM Push Rental Insurance ?
15 June 2021 | 4 replies

Our family found a nice place to get together. We live cross-country, are parents w/adult kids in medical fields. We are very COVID safe (N95’s, outdoor eating, distancing). I found the PM trying to convince me in sev...

Jeremy W. Airbnb Breach of Contract Class Action Petition
3 April 2020 | 41 replies

18,000+ people have signed this petition: https://www.change.org/p/airbnb-airbnb-breach-of-contract-class-action-lawsuit-violate-cancellation-policies

Clarence Johnson Travelers insurance dropping policy due to fire claim
15 November 2015 | 2 replies

There was a tenant caused fire in my mother's 10 unit building earlier this year.  The tenant was evicted and we have documentation showing that it was caused by them and showing they were subsequently evicted.  There...

Clarence Johnson Travelers insurance dropping policy due to fire claim
20 November 2015 | 2 replies

There was a tenant caused fire in my mother's 10 unit building earlier this year.  The tenant was evicted and we have documentation showing that it was caused by them and showing they were subsequently evicted.  There...

Erin Spradlin Success with niche sites? (Insurance, Traveling Nurse, CHBO)
20 May 2024 | 9 replies

I am curious if anyone has had success getting midterm renters off of niche sites that cater specifically to a demographic. This would be if you've reached out to Corporate Housing by Owner, AYA, Vivian, anyone that c...

Jennifer Asuncion guest cancelling 4 days prior to check in
24 December 2018 | 11 replies

Hi there! I have been trolling this site for awhile now, eagerly learning from all the discussions and blogs this site has to offer. I gather that most of the people who posts here has had been experienced in short te...

Kyle Hauge Offering additional insurance to guests
23 November 2021 | 5 replies

Is anyone offering additional insurance options to guests, such as travel insurance, extra liability, or any other types of extra coverage that are optional for purchase at the time of their booking?  If so have you b...

Kevin Lefeuvre Airbnb's Extenuating Circumstances cancellation!
21 March 2019 | 26 replies

Guest contacts me at 8 pm on check in day saying son is sick and taken to urgent care and they could not travel. They say they will try to check in on day 2 if son feels better. (they are 7 hours drive away). Day 2 th...

Dave Stokley Refund extenuating circumstances beyond your cancellation policy?
16 December 2022 | 20 replies

Today is the second time in the past few weeks that a guest has asked us to allow them to cancel for a full refund the day before their stay because of bad weather where they live that may prevent them from traveling....