Justin Knighten
Different Airbnb Host Fees
I'm working through my tax stuff currently. I have 2 listings on Airbnb. When adding up the host fees I've paid, it looks like one of them is at 3% and the other is being charged 5%. From what I've been able to fin...
Dave Stokley
Refund extenuating circumstances beyond your cancellation policy?
Today is the second time in the past few weeks that a guest has asked us to allow them to cancel for a full refund the day before their stay because of bad weather where they live that may prevent them from traveling....
Michael Baum
VRBO new host cancellation policy goes live
Whatever VRBO feels is an avoidable host cancellation will now cost you $50.https://help.vrbo.com/articles/Partner-Cancellation-Fee-Poli...
Emily Fraser
Insurance policy cancelled due to exterior paint
I am a newbie and just made my first purchase of a triplex two months ago. I was surprised to receive a cancellation notice of my insurance policy after they inspected the exterior of the property. They said that 15% ...
Gabe G.
insurance question on rentals, recent cancelled policy.
Don't know if I can mention the company. But on my most recent acquisition which I closed on 2 weeks ago. I got of course insurance on the property. The insurance has been paid, late last week, I get a cancellation...
Account Closed
Insurance Creates Policy During Escrow, Cancelled Immediately
I just bought a triplex in Oakland, built in 1917, my plan was to rent out the 2x 1br's downstairs, and owner occupy the 2br upstairs.I got a quote for insurance through an large agency, and a policy—and we were able ...
Mindy Nicol
Guest requesting full refund due to rain
A guest just contacted me asking for a full refund for her week’s stay. She was due to arrive today. She claims there is rain in the forecast for the next 5 days and also that it is too dangerous to drive. My cancella...
Mary Beth Blackwell
Guests asking to Cancel due to Bad Weather?? Here’s a script…
I’ve been hearing host mention guests are reaching out to rebook or cancel their reservations due to bad weather. Some hosts are asking for advice on how to handle… If this is you, here’s a script I use…. you may want...
Michael Greenberg
Want to know your Airbnb relief amount?
It occured to me yesterday that I had not heard from Airbnb since they announced their "relief" program for Hosts, so I took to social media to search for information. I came across an article where hosts had complai...
Emily Taylor
Best Practice for Refunding guests who cancel STR reservations
Looking to hear some best practices on dealing with guests who want refunds even with a signed policy stating a certain refund % amount within a period of time prior to arrival. All guest will indicate some sort of em...