It felt super dismissive, and it became clear he just wanted me to sign the papers.If I were to do this again, I’d reach out to more agents and have more conversations to find someone who is more empathetic. 

If the complainer can't smell it in their apartment, but, are uptight enough to be bothered by the passing smell in the hallway...it may not be the smoker that has the problem.I have found that complainers/boat rockers are often wound a bit to tight, and that when you are a highly responsive empathetic landlord, they turn you in to their own personal karma delivery machine, to right all the wrongs that previously fallen on deaf ears.Good luck.

What we’ve learned doing lots of off-market negotiation is we get the best results when we have great, empathetic, trust building conversations that gets to the heart of what exactly the seller wants in the transaction besides price.

When we responded empathetically to his situation and tried negotiating up to $5k, they said no and shared they will now also be going after my sister for "intimidation".

He's empathetic and smart; so, working on adding more toughness.

mendenhall quoted..shows the shallow personality.....his ego comes through in every contact.Sorry  but lets be real, the guy doesnt have an empathetic bone n his body.

I don’t know why we didn’t get that vital piece of info in our initial meeting.So my wife and I are extremely relieved .She says she will stay on as a courtesy and if things come up it will just be an “ hourly “ rate for emergency type situations or basic boots on the ground necessities.We really like her enthusiasm and positivity and she is great at communicating and seems  sincerely empathetic to our situation.

Therefore, it’s important to be empathetic with the seller as they may be going through a lot of stress.Tips on NegotiatingWhen negotiating with the seller on an off-market property, a strategic approach may help you land the off-market deal.

Of course, we do our best to be empathetic and understanding with, "life happens issues", but we do NOT let tenants make their problems our problems - as many of them try to do.OPINION: this lease doesn't look good for the long-term.

The author was completely empathetic to my client.