You can't charge extra pet rent or even a pet deposit because it's legally not considered a pet.

You’re not using a PM, AND you’re assuming you can charge a service animal a deposit and pet rent?

While it might feel like an extra charge to tenants, these packages often provide value that indirectly benefits the property owner as well—like reduced maintenance calls or ensuring the property is better protected.In my experience managing a large portfolio of properties, these fees are becoming more common due to the thin margins in property management.

How is PM charging you if the agreement is over?

Charge a fee for the ESA.

Take the emotions out of it and evaluate on what the deal is telling you.Good luck!

I’ve also seen success with titles that create an emotional connection—something like, ‘Ultimate Family Escape with Stunning Views!’

A deal killer has no emotions.

No emotions... no arguments.... this is the lease conditions, this is the eviction process for not following the lease terms... that's it.... no emotion. 

That being said, if I were the tenant, I'd say they were emotional support and then NOTHING can be done.