I'm now considering expanding my real estate ventures into building custom homes, but I know this is an entirely different beast between the required capital, learning curve, time committment, etc. 

There's other dialers out there that's more custom tailored to organizing calls, lead follow-up plus much more cost effective and honest with a live customer service line.

We have a Chicago general contracting business, and handling the field operations is a ridiculously heavy lift.As far as finding customers I think you'll have some good success with gorillia marking at some of the local investor meetups. 

I'm a Project Manager at an Architectural Firm specializing in Custom High-End Homes. 

Every little thing in the project should be in writing, even down to the door stops :-) See my tile spec sheet below ...Two problems with your post though - 1) In my experience, most problems come from the customer changing their minds constantly.

Were there any challenges with shipping, customs, or delivery?

Quote from @Brandon Weis: In your opinion, as you are starting out at 0 reviews, do you think it is a must to beat the competition on price to overcome customer's hesitancy or lack of trust with no reviews?

If you’re passionate about windows and doors, you should naturally have plenty to share based on your expertise and the questions your customers ask.The main purpose of your blog should be to educate and provide value to potential customers.

Here’s the big question: Is property management all about profit, or should it be more of a customer-focused experience?

Another is they customize the property to their liking only.