From the very beginning they don't know the basics, I can't fathom all of the missteps, mistakes, miscalculations, omission, erros and faults throughout the process. post script: I do agree however, that there are a few "bad' agents. 

Yes, it is basically giving the parties an opportunity to make any correction if there are any erros or mistakes.

If they screw it up their erros and omissions Ins is liable.

god i just re-read my entry above and i got spelling errors and grammar erros up the wahzoo. apologies. long posts get me winded.

I recently obtained a favorable terms sheet from them for a client and after having a conference all with their rep, could not answer the questions, the term sheet figures did not add up, had many grammar erros, and the rep hang up the phone and never call back or contacted me again.

I'd like to make sure that you know that as a real estate agent, you'll be required to hold E&O (erros and omissions) insurance as well as pay fees to your broker (there are low to no cost brokerages available, but again, beyond my knowledge base), the state board, and probably GLAR.