Quote from @Jackie Liu: Hello BP member, I have a friend who currently owns several SFH rentals that is currently managed by a PM in Indiana, according to them the PM has been unresponsive for 3 months, all their attempts to reach the PM has been uneventful (phone, message, etc.).

My tenants, who have been in the property for close to three years, have become totally unresponsive.

Became very unresponsive very quickly, did not complete agreed upon work, made false claims about capacity and what they would do, etc.

Unresponsive, unprofessional and usually downright rude.

These leads were very unresponsive and may pan out over a longer period of time but the time involved is just not worth the effort.  

They are also very unresponsive, you'll get a lot of upfront communication while you're signing up for things and then they disappear. 

My tenant is unresponsive and has not paid rent for this month.

He ignored several attempts and only got involved when we sought outside help but has again become unresponsive. 

I think communication seems to be the issue here especially with your comment on how the PM is unresponsive.

Unresponsive customer service leads to not reaching out to Obie again in the future for other rental acquisitions.