If your friends have a rental they should hire a tax professional. 

Quote from @Thanh Lu: For owners with a small portfolio (1-3 STR), how did you decide between self management vs hiring a vacation rental company?

Your first hire is unlikely to work out though, was you won't have a good hiring system in place. - So, recommend having that first hire document the crap out of what you want them to do.

Scrren PMC's by asking if you will get the material invoices AND the actual invoices from any contractors they hire. - Be prepared to pay for a PMC's time!

Quote from @Account Closed: Hello,A PM we have just hired wants a W9 and social security number from us.Two companies we hired previously didn’t ask for this.I am not comfortable with sharing my ss number around needlessly. 

Howdy,I haven't decided if we are gonna manage the property or hire a local area property manager yet.

.: I just hired an architect to design and plans submit for ADU in my 8 multi unit to use the tuck under parking.Some people say do not try to be the general contractor as it will take way more time, costly mistakes and will be nearly impossible to manage with current work. best to hire a company that will do it all and cost about $250 per square foot.

After years of self-managing our single-family rentals, we decided to hire a property manager to provide full service management.

You hired evictthemforme.com and they represented you correctly.

If you do, I recommend you hire a real estate agent to help you lease up the units.