I know there's a process to get the rent increased, I just don't know what it is.

You may get a lead in the 16 weeks or you may not, but I think it's important to trust the process if you think it will work in your market.Best of luck!

Can any of you recommend books that you have read that were helpful in gaining perspective on the property management industry as a whole as well as "best practices" for setting up systems and processes for offering property management to investors?

It depends on what work is being done, who is doing it and who is the client.What exactly is your role in the process. 

It depends on your process and the state laws.

Looking for some advice on how to make this process go smoothly.

Through the process I learned a ton from members like @Danny Johnson and @Brandon Turner.  

Churn is the frequency with which you lose tenants, either because they want to leave, or because you're forcing them to leave through an eviction process churn is the real killer of profit and is not covered as often by BiggerPockets or other forms as it should be, in an area such as st.

Make sure it explicitly explains the process for termination if you are unhappy with their services, but especially if they violate the terms of your agreement.3.

I know I will have to see a tax accountant but wanted to get a quick idea on the process.