They have videos of their services.

Check out the video below for some cheap/free options and see how they compare.https://www.youtube.com/watch?

@Joseph J DiFranco I've added a video walk through.  

I have a base knowledge from books, podcasts, youtube videos, and reading forums, but I definitely want to get first-hand experience. 

If you aim to keep your purchase price + renovation cost below 80% of the after rehabbed value, its an excellent way to gain equity.Since my property was also a duplex, I was able to live close to mortgage free since my tenant paid 90% of the mortgage and taxes each month.

I am about to close on a property contingent upon inspection and according to the disclosures “NW corner of property was regraded to control water”.I have not seen property as I am out of state but will see through video this week during inspection.This term is new to me as I tend to buy newer properties.What would be your concerns about this property?

I owned a condo in this same area and was experiencing excellent returns.

@Hector Naranjo I'd suggest even before paying for any tools, Create an excel spread sheet that factors in all of the expenses i.e. repairs 5%, Capex 10%, Vacancy 7%, Taxes(get from assessors site), Insurance(get quote from broker), management 10%(even if you are self managing), landscaping/snow(depending on market) and utilities. 

If you go with Buildium however, I will give set you up with our rep, who will give you excellent service, and you will get a 15% discount for 12 months (no strings attached, we do not receive any compensation for this). 

So definitely remember to ask around any agents if they ever had any properties that just simply never sold, never know if you could negotiate some excellent terms and find a way to make the weak points into gains for you.