We did manage to get the customer goods liability to $1MM which was advised upon by our prop management company.  

Its not about your customers being insured.Its about you not getting sued for theft or damage.You have no insurable interest in the customers goods, thus you can't insure and collect.By offering your customers insurance, you take away one of their avenues to come back at you. 

I see a lot of the experienced syndicators and large brands that have custom pics posted every day.

Old drop ceilings were removed and custom made accent lighting installed to maintain an open feel but hide the industrial piping on the ceiling.

A high percent of tenants don't want people they don't know to have the ability to have a door entry system ring their phone.Today, everyone has a cell phone and even delivery men (and women, too) call their customers on the phone and the tenants either give them the door code, or run to the door. 

First contractor to walk property made a big stink about how the cabinets weren’t worth salvaging and how he could conveniently get one of his guys who does custom cabinet work in for a complete re-do.

When the shelter in place really started to become a reality we went ALL IN on customer service to solidify the relationship prior to the (inevitable) stickiness that was to come. 

I built a custom BRRRR calculator in Google Sheets to help me understand the process and to be able to quickly adjust numbers and see how they’d affect the deal.We finally got our funds ready to go around Thanksgiving.

Making the business successful and maintaining good ratings, however, requires a slightly different type of business acumen.The way to a customer’s heart in this business is by offering them a valuable product — an excellent accommodation — to consume, and making it easy for them to do so.

Good contractors are busy , this covid 19 has customers stuck home doing home improvements .