If she is just hiring out a contractor to do the inspection, the owner could have picked a couple of contractors off the internet to drive over and give estimates.What value is she (or her company) adding by taking a message and passing it on to the owner? 

It needs an active internet connection to function properly.

There are plenty sample forms on the internet, or a local R/E attorney can help.

The biggest thing when working with the seller agent is to let them know your serious and not just an internet tire kicker.  

While REIT's have, for the most part, not considered my area as an investment, many millenials are moving here in droves because they like what we offer (standard of living), and the price of housing is still affordable to those who can maintain a nice salaried position, and work from home on the internet.

So lot of water under the bridge.and every decade brings a new soup de jour  .. now with the internet NPN space is quite active.Although from my perspective most beginner note investors would be best suited in a fund like @Bob Malecki  or @Mike Hartzog  for the NPN RPF space let them do the heavy lifting.. get experience then try it yourself..or if your in the Junior space of course you can throw 3k on a junior in Ohio or MI and well what the heck just little money to practice on..

Not to go off-topic here, but many people fall in love on the internet before actually meeting the person in real life and stay married for years. 

I wish I could have cameras on my phone, but that's impossible without Internet service at the flip house.

Also think hard about getting meters that will report via the internet or a cell signal to avoid having to have them read (unless you have Prop Mgt. willing to do that bi-monthly). 

"VoIP" as you refer to it basically a telephone call that occurs over the internet that is delivered either via those same two copper wires (if you get your internet through your phone company) or the conduit installed by your cable company (if you get your internet through your cable company)."