Upon graduation in 2015, my wife and I packed up our belonging and made our way West searching for that ocean breeze and ended up in Los Angeles.Experience:I made a great friend that recently introduced me to bigger pockets, and I've been hooked since.

@Ann Bellamy's Black Diamond group was active in my old stomping grounds out in Worcester and Waltham I think the meetings typically were held, though I unfortunately never made it to one.

You've made a great start.  

As a business owner, if I had that attitude about every customer that came in the door to look at our products and walked out, I would have been out of business years ago!

As for what is better to invest in SFR or multiplex there are cases that could be made for each that there are many posts dedicated to. 

If this potential customer is asking you for a one-off service that's not on your menu, they should pay MORE than your normal rate, not less.

We have built modular custom homes in the past and have had mixed experiences, there are a ton of variables to consider when weighing one against the other.  

@Stephen Stokes, Technically a duplex is not a multifamily property, that may help with your research in the future, but I don't think that it made a difference this time.  

The whole process made me realize I like the real estate industry way more than my current one(financial analyst).

The Woolfords would keep a list of creditworthy customers and compile their findings, which they would then sell.