It was a Spanish client of his, whose husband passed away, after a legal battle with her late spouse's family, she won the right to sell the home that they had lived in for years.

Some thoughts of what to do right away:See if the property is earning the market rate for rents (current owner says she does not know the market and has never checked).Find out if having the four tenants pay their rent online is an option.Track the leases (current owner has lost track of who is month-to-month, who is due for a rent increase, etc).Shop the insurance to see if they're overpaying.Since I'm new to this realm, I wondered: what else can a new commercial prop. manager do to quickly add value for their clients?

I have had a few clients want to submit offers on these properties and I have heard nothing but headache.

I do have a few clients that have buy notes and really like it.

But I have a bunch of clients that have own rental property.

But from my understanding talking to our clients who own in multiple markets, that problem exist in Indy, KC and St.

I just don't understand the premise of people thinking title companies, real estate agents, etc. have different ways of treating clients, customers, maybe you can explain what you mean? 

An agent is there to get the best possible deal for their client.

Many of us have clients all over the US, and even internationally.

Anyway, @Sean Tluchak is an RE attorney and has closed a dozen or so transactions for my clients over the past year, provided advice and other services for them as well, and is a great guy to boot.