If the SPD is not available, the plan administrator or human resources department should be contacted for a copy of the most updated version.

You don't have a conversation, you take photos, you write up non-compliance and if conditions persists contact health department to go in and inspect the unit. 

@Ami Sapir - Congratulations on your realization that we have a choice to not live in the hyper-consumer-impress-people-we-don't-even-know Matrix.Regarding your plan, here's another step to consider (albeit maybe a longer term step) how about departing your state of residence - Illinois?

I show you labor department data showing median family income in LA to be in the $50,000 range and 2 times or more, less than the qualifying income for a median property in LA and you have the very same people try to tell me, well, "their parents can afford to buy the house for them" or that tech sector represent all of LA.

A good place to find out what you can do would be the Wisconsin Department of Real Estate.

If its under LLC you need commercial department to cash out otherwise any bank or broker can help you to cash out.

Have them do a rough site plan and elevations and set up a meeting with the planning department.

If you look on the Department of State website, you will learn that legal immigrants apply for their SSNs at the same time they apply for their visas, while they are still in their home country.  

As an interim measure, replace the broken tile with the {loudest, gaudiest} suitable tile you can find leave it until the tenant departs.

I have found them to much more flexible than most small banks and their portfolio lending departments.