When picking contractors you have three options: quality, price and service/communication.

When picking contractors you have three options: quality, price and service/communication.

When picking contractors you have three options: quality, price and service/communication.

Not to mention communication is difficult unless you like waiting on hold.

@Justin Staples very broad questions but I’d say you should have great pictures to capture more bookings, create house rules that protect your property from damages, provide a very clean place and great communication, and if you are on top of that, Airbnb will naturally promote you as person who responds fast and provides a clean place, etc which helps your place get promoted.

Communication, Communication, Communication.

Are they communicating?

The overall opinion I hear about gripes with cleaners are -Not timely, which is crucial on doubleheader turnaround days.Difficult to communicate with, and I speak Spanish as well but still struggled to get timely responses when I needed.Bad reputation for theft ( I have never experienced this)Bad reputation for Language Barrier ( Again, I have not personally experienced this)Interested to see if anyone has any unique input and possibly any suggestions.

You should work on your communication skills (speaking and writing) so you are more professional and well-spoken.  

Communication is a two-way street.