COMMUNICATION is key.

For this small gesture of not hassling him when the rent was late 10 years ago and just quietly shifting his payment date in my mind, I've had a tenant who tells me when things go wrong, keeps the place clean, communicates well, shovels his own steps, and takes the trash out.

I just had a roof replacement done by Valley Roofing and Siding, and was very pleased with the communication, responsiveness, and professionalism of Paul and his team.

I'd like to upgrade to a system where the tenants have a portal to pay online, review leasing docs, communicate as a group, etc. 

Are you noticing issues with performance or communication? 

1- It's important to have a good relationship and communication with your contractor.2- While it may take more time up front, planning as much out in advance as possible in terms of design would have saved several headaches.

His response time when trying to communicate with him has been a bit slow though.Derek

Go through all 5 properties-are they all in the same area or all over the place?

Then when you go to refinance, you can get most or all of your money out of the deal and you can go do it again.

I have also found a decent deal from a wholesaler but don't trust the numbers they give you about the property they make them up and say as much in their disclaimer legal language in any communication they send.