(A) A landlord who is a party to a rental agreement shall do all of the following:(1) Comply with the requirements of all applicable building, housing, health, and safety codes that materially affect health and safety;(2) Make all repairs and do whatever is reasonably necessary to put and keep the premises in a fit and habitable condition;(3) Keep all common areas of the premises in a safe and sanitary condition;(4) Maintain in good and safe working order and condition all electrical, plumbing, sanitary, heating, ventilating, and air conditioning fixtures and appliances, and elevators, supplied or required to be supplied by the landlord;(5) When the landlord is a party to any rental agreements that cover four or more dwelling units in the same structure, provide and maintain appropriate receptacles for the removal of ashes, garbage, rubbish, and other waste incidental to the occupancy of a dwelling unit, and arrange for their removal;(6) Supply running water, reasonable amounts of hot water, and reasonable heat at all times, except where the building that includes the dwelling unit is not required by law to be equipped for that purpose, or the dwelling unit is so constructed that heat or hot water is generated by an installation within the exclusive control of the tenant and supplied by a direct public utility connection;(7) Not abuse the right of access conferred by division (B) of section 5321.05 of the Revised Code;(8) Except in the case of emergency or if it is impracticable to do so, give the tenant reasonable notice of the landlord's intent to enter and enter only at reasonable times.

Does not evict anybody due to health/disability complications. 

My C Corp collect the rents, pays for all the repairs, bill, taxes, takes a management fee and pays the rest to the LLC.My C corp is used to write off most of the expenses and also to give me fringe benefits like health care and to contribute to retirement plans.

I am a mental health and substance use therapist and love my work. 

The opposite is also true and some tenants will literally never complain even if health and safety maintenance issues are occurring.

In general, I want all parties to be fair, focused, ethical, and moral when it deals with my money, health, and my family.

Remember: if it is not health or safety issues, decisions regarding repairs are UP TO THE LANDLORD.  

With two major hospitals, health related services sector is bringing lots of career-level jobs/investment. 

[Expenses for your real estate business are above the line expenses Whoohoo]Penalties [A cost of doing business]This year’s penalties for not having health insurance — and not having a waiver or exemption — remains the same as 2017: 2.5% of your adjusted gross income, or $695 per adult and $347.50 per child, up to a maximum of $2,085, whichever is higher.The IRS continues to impose the penalty of revoking passports for anyone with serious tax delinquencies, and the threshold for that is $51,000 in tax year 2018.

As your tenant is older the argument can be made that she needs this modification for health reasons so you likely don't really have a choice.