As I’m sure you are well aware of, managing a property and its tenants is a tough and time consuming job.

If you feel that there was enough of an issue here to file a complaint formally then file the complaint with the Consumer Financial Protection Bureau. 

You can not leave it there otherwise it will devour your cash flow and leave you unable to move forward with other investment opportunities.A property having 85K in equity will consume the first $700/month of your rental income.

Saginaw st, Holly, MI 48442 ( purchased 1994) A 5 unit building ( 4-1 bed room units, 1-3 bedroom unit, a large garage and a coin laundry, some units tenants pay gas and/ or elect )I currently trade use of the garage for lawn service at all 3 properties. 12 Mo Rent income $ 34,680. 12 mo Avg water $ 368012 months taxes $ 452012 mo Avg Consumers gas $ 2240 314, 316,314-1/2,316-1/2 broad st, Holly, MI 48442 ( purchased 2000) ( 4-2 bedroom units and a coin laundry, tenants pay gas and elect) 12 Mo. rent income$ 32,400..12 mo Avg water $331512 months taxes $5082 And 314 s.

My housekeeper vacuums, mops, does laundry, makes beds, cleans kitchens and bathrooms, and buys consumable items to restock the house for the next tenants. 

I know it can be time-consuming but obviously crucial.

Coffee pots and sheets are consumables, just like pillows, towels, toaster ovens and old style televisions.

I know this is a time consuming aspect of land-lording that I don’t particularly enjoy using my time for with my properties.

The initial setup of each one is a little tedious and time consuming, but maintaining them is easy.I do use CL, but be leery of spammers. 

I've been listening to the podcasts, reading the forums, and consuming any real estate info I can get my eyes on.