Don't know if this was mentioned yet, but I get very wary when prospective tenants start complaining about current/former rentals and/or landlords. 

The fact that a tenant is complaining online might be an indication the property manager dealt with them properly so be sure to ask the manager for their side of the story.7.

Then they complain their expectations aren’t being met!

Won't marry the new one but has been with her for years and loves to complain about her, how he wishes he could leave her, etc.The guy is miserable and I truly believes enjoys being miserable.

I feel like that is something that tenants would definitely complain about.

Some costs have been on the high end, while others have been on the lower end, I think it's all averaged out where I can't complain.

So, we price our properties fairly and have a slightly higher cleaning fee and we never have people complain.

If you let this Tenant that you complain so much about stay on a Month-to-Month Lease after her existing Lease expires, I may well go down there myself just to kick your  butt !  

Then they complain that our process takes too long!

Bottom line that's a fact downtown, outside of downtown might not check as much, hotels in the city will rate you out and complain even if you are innocent....