Each client has a designated person who calls each month to go over the numbers, and has access to his or her own account of on our PropertyWare platform so they can always access all their info - rent payments, maintenance costs, leases, agreements - as well as the cell phone number of their designated Spartan investment manager.

Voice mail, live answer, your own cell?

Which means that they have at least talked with the seller, got their contact info (name/address/email/cell phone) and verified that the seller is interested in selling AND expressed some level of motivation.

Then I used the city's slogan of "city of technology" against him.

I use electronic signature software (among other useful technology) in my business everyday.

I went from Selling Cutco knives to being a cell phone sales person to joining the military to eventually being a Real Estate agent to finally becoming a Real Estate Attorney.

These days people are savvy and comfortable using technology.  

Technological guy is taking over everything so be involved with it as much as you can.  

I'm in project management, I find the appropriate contractors and then manage projects, use technology to its fullest, and help with team building, etc.  

In my numbers I run, I don't have a separate cell that shows DIY vs Contractor.