And the only "client" reviews I've seen mention that their customer service is non responsive and difficult to get a hold of once you're purchased their services.

It really helps me with a real 'picture' of step by step events.You're welcome!

Quote from @Matt Lewis: I'm purchased my first commercial property this year and just had a water leak from a pipe going into the water heater in one of my tenant's space.

End of year what documents info will you need from us?

He will be able to answer a lot of these questions for you and would be a good person to know in your area.

Take a look and make adjustments.

There are too many variables to get any kind of meaningful prediction.

Easy to buy, not as fun when you sell.Might also study up on CTA....no more shell games....My guess is you need to hook them up with one of your great attorneys to get them an LLC and also find them a bank that will allow them to open a bank account. 

There is a reason that most states (including Connecticut) require property managers to be licensed, one of which is that they are required to have basic education on the rules and laws governing the practice.

You have to understand your rights and maintain control of the situation.