I can not comprehend how someone of such total inability and lack of knowledge is a real estate broker, or presenting themself as an agent in any capacity.

He apologized for the lack of communication.

I was planning to buy my 4th property soon, but depending on how this goes it may have to wait.For the LTRs: does anyone know if FEMA or other governmental agencies help tenants with rent payments in an area with emergency declaration? 

I'm in disbelief about the lack of knowledge - I'm not an agent. 

MTRs succeed when you reach out to relocation companies, hospital staffing agencies, etc., and build relationships there.

I see the reason so many are uncomfortable, is a total lack of understanding. 

Local laws may also include protections based on other factors such as source of income or eviction history.Disclosure Requirements: If you are using third-party screening services like SmartMove or another credit reporting agency, you must provide the applicant with an "adverse action" notice if you deny them based on the results.

My question is do I have any legal course of action against the property management company and would it be worth my time and money to go after them for "lack of them doing their job"?

I think the worst are the ones that will say they can do something for you or bring something to you then do nothing at all/fail to follow up or stay in touch (lack systems, organizational skills, and actual work to produce).

For instance as a lender we are not allowed to send a credit report to a borrower because we are not a credit reporting agency.