Wikipedia: "Customer relationship management (CRM) is one of many different approaches that allow a company to manage and analyze its own interactions with its past, current and potential customers."

In the beginning I had a ton of questions and their customer service whats informative in their responses.

Usual/custom in OR is damages limited to E/M and decided thru arbitration.Does specific performance happen? 

You are the customer, and they need to compete for your business.As far as paying additional principal, it really depends on your situation.

We passed up allpropertymanagement last year too, but when you look at the lifetime value of a customer for the larger complexes, it makes more sense

Do you go to the customers home to meet up and talk and then give them a verbal offer there on the spot or do you just give an offer over the phone.

They either under price, over price, or don’t have the customer service needed.

At this point, among other catastrophes, it's summer in SoCal and I really can't stand this heat nor do I especially want to put my co-workers/customers through this next year.

v=XuagBTwYIOY&ab_channel=TEDxTalks That's more about brands' relationships with their customers but I think it applies to regular life too.

@Douglas Spence I love working with Thrive Insurance if you care most about customer service and convenience, and they can secure weird policies that other companies struggle with.