In the future, you should consider implementing a mandatory rent increase with every renewal just to cover the increased cost of taxes, insurance, etc.

My entire W2 career has been in commercial construction management, and the approaches we're implementing to lock-in pricing in that side of the industry can be emulated on the small scale multifamily level.

They haven’t implemented the “snowbirds” discount like we Floridians do!

Do you implement Holding Deposits for your properties?

I would just figure out something you like, implement it into your marketing, get your name out there, then invest your profits into SEO.

People could vote on the most important things to implement in the short run since I know Josh is working with limited resources.

Unlike others, I won't encourage you to implement some guru program or buy another book.

I am thinking that implementing this strategy is better than not doing anything at all.  

@Gina Dovel I just ran some numbers and id say you should take @Richard Dunlop 's strategy and implement it TODAY!!

But fundamentally I think most of these payment services are comparable with the main differentiators being: ease of tenant use, customer service, ease of implementation, and price... in that order for us. sparkRent.com looks like a very viable product (it was not in our 8 or so product evaluations 2 years ago).